Missed-call recovery
A missed call sends a text back within seconds, so the caller reaches you instead of your competitor.
Technicians are on job sites, drivers are in traffic, and the office is on another call. Calls get missed, and a caller who reaches voicemail can just as easily call the next business in the search results.
A text goes out from your number within about five seconds of any unanswered call.
Missed-Call Recovery: It reaches the caller while the phone is still in their hand, instead of a voicemail box almost nobody uses. If nobody on your team picks up the thread within fifteen minutes, you get pinged.
The call you missed becomes a text conversation instead of a call to your competitor. You don't have to answer the phone to keep the customer; you have to answer sometime today.
A missed call becomes a conversation
The text goes out automatically within seconds. Your team replies from one shared inbox, and if nobody picks it up within 15 minutes, you get pinged.
- Event: Missed call · 2:14 PM
- Automatic: Hi, this is Demo Home Services. Sorry we missed your call. How can we help?Automatic · sent within seconds
- Customer: Our water heater is leaking into the garage.
- Your team: Hi, it's Sarah at Demo Home Services. I'm sorry you're dealing with that. Calling you right now.Your team · Sarah, from the shared inbox
The first text is automatic. Your team replies from the shared inbox. If nobody picks up the thread within fifteen minutes, you get pinged.
Missed-Call Recovery: On its own: $149/month
Or included in The Response System at $499/month + $1,000 setup
Common questions
Run a Systems Check
In fifteen minutes, we'll identify where follow-up breaks down and tell you whether it should be automated, clarified, or left with a person.
Run a Systems Check