Google profile and reviews
Your Google Business Profile kept accurate, every review answered, and a review asked for after every completed job.
Your Google Business Profile is what people see before they ever reach your website, and it goes stale the moment nobody watches it. Wrong holiday hours cost you a whole weekend. Reviews come in slowly when nobody asks for them, and the replies that matter most, the ones to unhappy reviews, are the ones nobody ever sits down to write.
Your Google Business Profile kept accurate and current: hours, services, service area, categories.
Every Google review gets a reply drafted in your voice. Replies to 3-star and below are held for you to read and approve before they go public. Replies to ordinary 4- and 5-star reviews post on their own after a short delay, but only once your account has completed launch review and you've signed off. Until then, every reply waits for approval. Covers up to 20 reviews a month.
The same neutral ask goes to every customer a couple of hours after every completed job, with a direct link to your Google page.
Google Profile Management: The profile is what Google shows people before they ever reach your website, and it goes stale the moment nobody is watching it. Wrong holiday hours on a long weekend costs you the whole weekend.
You look open, current and findable to the people searching right now, before they've seen a page of your site.
Review Replies: The measured reply to an unhappy review is worth more to the next reader than the review itself, and it's the one that never gets written because nobody wants to write it on a Tuesday night. Both the good and the bad get answered here.
Your profile looks answered and attended to by everyone reading it before they call, and you never sit down to write a reply.
Review Requests: Requests go out every week whether or not anyone remembers, worded to invite an honest review, which is what Google's rules require and what keeps your reviews from being stripped.
Your Google review count goes up steadily instead of in bursts when somebody remembers to ask.
Every review gets an answer
The system writes every reply in your voice. For 3 stars and below, you're emailed, and nothing posts until you've read the reply and published it. You never write one yourself.
Showed up on time, explained the options, and cleaned up after. Would call again.
Thank you for taking the time to write this. We're glad the visit went smoothly, and we'll pass your note along to the team.
Posted automatically, after launch review and your signoff
Technician was over an hour late and nobody let us know.
Thank you for telling us. Waiting without an update is frustrating, and we're sorry. We'd like to hear more. Please call our office at (555) 555-0142.
Not posted yet. You were emailed when this review arrived. The reply is written for you to read, edit if you like, and publish.
Ask every customer, the same way
Every completed job gets the same neutral request with a direct link. Nobody is filtered out and nothing is offered in exchange.
- Event: Job completed · 2 hours later
- Automatic: Hi Jamie, thanks for choosing Demo Home Services today. If you have a minute, we'd appreciate an honest review on Google: demo.link/reviewAutomatic · same request after every completed job
- Customer: Just left one. Marco was great.
- Your team: Thank you, Jamie. I'll make sure Marco sees it.Your team · Sarah, from the shared inbox
Marco was on time, explained everything clearly, and left the space spotless.
Illustrative example. Not a real review.
The system writes every reply in your voice. When a review of 3 stars or below arrives, you get an email, and nothing posts until you read the reply and publish it. Ordinary 4- and 5-star replies post on their own only after launch review and your written signoff, and you can set every reply to wait for approval. Every completed job gets the same neutral review request. Nobody is filtered out and nothing is offered in exchange.
Google Profile Management: On its own: $149/month
Review Replies: On its own: $149/month
Review Requests: On its own: $99/month
Or included in Google & Reviews at $149/month + $200 setup
Common questions
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