Done-For-You Follow-Up for Home Service Pros | Ground Crew
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Done-for-you follow-up for home service companies

Stop losing jobs to the calls you can't answer.

For owner-run plumbing, HVAC, electrical and home service companies. Miss a call and the customer gets a text back within seconds, so the job gets booked with you instead of the next company on the list. We build it, run it and keep it working.

Plans from $149/month. Every price is on the page.

The crew behind your crew.

Demo Home Services
  1. Missed call · 2:14 PM
  2. Hi, this is Demo Home Services. Sorry we missed your call. What can we help with?
    Automatic · sent within seconds
  3. Our water heater is leaking into the garage.
  4. This is Sarah. Sorry you're dealing with that. I can have a tech there today between 1 and 3. Does that work?
  5. Yes please.
  6. JOB BOOKED · TODAY 1-3 PM

Illustrative example. Not a real customer or conversation.

FOUND
71%

71% of consumers use Google to read reviews of local businesses.

BrightLocal Local Consumer Review Survey, 2026

REACHED
7x

Businesses that contacted a lead within an hour were nearly 7 times as likely to qualify it.

Harvard Business Review, 2011, 1.25 million leads

CHOSEN
47%

47% of consumers won't use a business with fewer than 20 reviews.

BrightLocal Local Consumer Review Survey, 2026

KEPT
5 to 25x

Winning a new customer costs 5 to 25 times more than keeping one you already have.

Harvard Business Review, 2014

WHERE JOBS LEAK

Every job goes through four moments.

A leak at any one sends the job to the next company. You do step 5. We run the rest.

FOUNDREACHEDCHOSENKEPTGROUND CREWThe crew behind your crew.We run every step but 5.1Customer finds you2Lead gets afast answer3Appointmentis protected4Estimate getsfollowed up5Your crewdoes the jobTHAT'S YOU6Review getsrequested7Past customercomes back
  1. FOUND
  2. 1Customer finds you
  3. REACHED
  4. 2Lead gets a fast answer
  5. 3Appointment is protected
  6. CHOSEN
  7. 4Estimate gets followed up
  8. YOUR PART
  9. 5Your crew does the job
  10. KEPT
  11. 6Review gets requested
  12. 7Past customer comes back
  13. Then back to step 1, with a customer who already knows you.
Find your biggest leak

Three plans. Each one includes the one before it.

Google & Reviews

For the company whose competitor has sixty reviews and they have eleven.

$149/month
$200 setup
FIXES: FOUND · CHOSEN
  • Google profile kept accurate.
  • Every review gets a reply.
  • 3 stars and below held for your approval.
MOST COMPANIES START HERE

The Response System

For the company that misses half its calls and has a customer list it has never worked.

$499/month
$1,000 setup
ADDS: REACHED · KEPT

Included from Google & Reviews

  • Google profile kept accurate.
  • Every review gets a reply.
  • 3 stars and below held for your approval.

Plus:

  • Missed calls texted back within seconds.
  • Every new lead answered immediately.
  • Past customers brought back every month.

The Front Office

For the company about to hire someone to answer phones, or that already has.

$1,299/month
$2,000 setup
ADDS: EVERY CALL · EVERY ESTIMATE

Included from Google & Reviews

  • Google profile kept accurate.
  • Every review gets a reply.
  • 3 stars and below held for your approval.

Included from The Response System

  • Missed calls texted back within seconds.
  • Every new lead answered immediately.
  • Past customers brought back every month.

Plus:

  • Phone answered nights, weekends and holidays.
  • Emergencies handed straight to a person.
  • Estimates followed up until yes or no.

Texts and call minutes are billed on what you use. Full terms on the Pricing page.

Why Ground Crew

You run the jobs. We do everything else.

One crew builds it, runs it and answers for it.

01

Everything is done for you.

We build it, test it, run it and fix it. You don't build workflows, write the automatic messages or manage the setup.

BUILDTESTRUNFIX
02

A person, not a portal.

One crew answers for every handoff. Support and change requests are included in every plan.

03

Run by people who've run businesses.

A retired airline pilot who spent 20+ years on systems and process, and a sales leader and former franchise owner.

Every price is on this page. 3-month term, then month to month.

Common questions

The questions owners ask before they start.

Find your biggest leak.

Fifteen minutes on the phone. We'll show you where jobs are slipping and fix the biggest one for you.

Or email hello@groundcrewsystems.io